For the foreseeable future, all GP and Nurse practitioner appointments will be done over the phone. Telephone appointments are booked on a day to day, first come first served basis, please call as early as possible on a morning and someone will get back to you that day. If you request a telephone consultation, please ensure that you keep your phone with you as we cannot specify a specific time due the demands on the service.
If the clinician feels they need to see you in person to assess your symptoms or perform an examination, they will ask you to come down to the surgery after assessing the risk of infection. We have done this to try and minimise risk to our patients, especially our most at risk patients such as the elderly or people with underlying health conditions.
This means that you should only attend the surgery if you have been asked to. If you are unclear if you should attend, please call the surgery first.
Please do not come into the building unless absolutely necessary. Please either call the surgery between 9 and 2pm or order online if you are able . If you have a nominated pharmacy, your prescription will be sent electronically to them, if you do not have a nominated pharmacy you may be asked to chose one so that your prescription can be sent directly to them.
All repeat medications are also being reduced to one month supply to ensure that there is not a shortage of medication and that everyone has access to essential medicines.
Thank you for your understanding and patience at this difficult and evolving time.