Urgent Care Services in Sunderland

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Urgent Care services in Sunderland are changing.

Patients in Sunderland will be able to access NHS urgent care services more simply and closer to home after 1 August 2019.

From 1 August 2019, the best way to access NHS urgent care services will be to contact your GP practice or local pharmacy, or call NHS 111 when they are closed.

Urgent care is for minor injuries or illnesses which need medical attention the same day, but are not serious enough for the Emergency Department.


From 1 August 2019, these will be the main urgent care services for patients in Sunderland.

  • GP Practices – collectively providing extra appointments in evenings, weekends and bank holidays. These can be booked through your GP practice, at one of five locations around Sunderland, Washington and Houghton.
  • Pharmacists – local pharmacists are highly trained and provide free, confidential advice on minor illnesses from sickness and diarrhoea to hayfever.
  • Urgent care centres at Pallion and Bunny Hill health centre, open 10am – 10pm Monday to Friday; 8am – 10pm weekends and bank holidays, no appointment needed.
  • NHS 111 – if you have an urgent need which is not life threatening, NHS 11 health advisors are available 24 hours a day, 365 days a year to help you get the right medical attention for your needs.

To find out more, Click here